Refund policy

At AccessoryAvenue, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we offer a 7‑day hassle‑free refund policy.

Refund Guidelines:

  • You may request a refund within 7 days of receiving your order.

  • Items must be returned in their original condition (unused, unworn, and with all packaging intact).

  • Refunds will be issued to your original payment method once the returned item is received and inspected.

  • Shipping costs are non‑refundable unless the item was defective or incorrect.

  • Please note: SD cards, personal care items, and customized products are not eligible for refund unless faulty.

How to Request a Refund:

  1. Contact our customer support team at accessory.avenue@outlook.com with your order details.

  2. Our team will provide you with return instructions.

  3. Once we receive and verify the item, your refund will be processed within 5–7 business days.

We’re committed to making your shopping experience smooth and worry‑free.